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Our Service agreements cover the following:

1) Response times range from 2 hours to as much as 1 week.
2) Offsite/on-site backups, regular system restoration and disaster recovery..
3) System security maintenance, monitoring both internally/externally.
4) Regular maintenance service patch updates.

As requirements and conditions vary from client to client you will need to contact our sales consultant on Avaliable Services (SLA) for a more detailed description on the service level agreement that best fits you business needs today.

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